Introducing Policy Center and Customizable Workflows

Unmanaged SaaS, especially shadow SaaS, introduces real risk, creating blind spots and control gaps for security teams. Grip helps organizations close these gaps by addressing the full spectrum of SaaS risk. Many of our customers have already built scalable, effective SaaS security programs with the Grip platform—supported by our expert customer success team.

But every organization operates differently.

Some teams want full automation. Others prefer a hybrid approach with manual oversight. Some require deeply tailored workflows, while others move fast with out-of-the-box best practices.

That’s why we’re excited to introduce Policy Center and Customizable Workflows—two powerful new capabilities that let you automate SaaS security your way, with the flexibility to tailor every step to your specific business needs.

Together, these features let you embed automation across your entire SaaS security program—no engineering effort or third-party tools like SOAR required.

Automate Key SaaS Security Functions

With Policy Center and Customizable Workflows, you can streamline and automate critical aspects of your SaaS security program:

• Discovery: Automatically detect new SaaS apps—including GenAI tools, IaaS, dormant accounts, risky OAuth grants, and more. Trigger workflows or generate alerts in response.

• Notifications: Set up alerts for critical events like SaaS breaches or sudden spikes in risky app usage.

• Onboarding: Evaluate the risk of new apps and users before allowing them into your environment. Prompt users to justify new app adoption when needed.

• Posture Management: Identify and remediate SaaS misconfigurations and detect configuration drift.

• Governance: Enforce SSO and MFA, improve credential hygiene, and automate identity security controls.

• Offboarding/Revocation: Instantly revoke access to risky apps (even those not tied to your IdP), strip sensitive OAuth scopes, and fully offboard users.

Two Features, One Powerful Pair

Policy Center and Customizable Workflows empower your team to take action on SaaS risks across every stage of your program—from discovery and evaluation to remediation and response.

Explore both in our interactive demo:

Policy Center: Automate Security Tasks with Precision

In Grip, a policy is an automation rule for handling specific SaaS security scenarios.  

Example:

“When a new unmanaged app is detected, run the app onboarding workflow and alert the team.”

The Policy Center includes a library of ready-to-use policies like this and gives you the tools to create your own.

Build a Policy in Minutes‍

Say you want to detect new AI apps with a risk score over 80 that don’t use SSO or MFA. You want to automatically revoke access and get notified.

Here’s how easy it is to build that in Grip:

1. Set the trigger and conditions. (e.g., “AI app + risk score > 80 + no SSO/MFA”)

2. Define the action. (e.g., initiate the Identity Offboarding workflow)

3. Set up notifications. (e.g., alert me + send webhook to our logging system)

No code. No complexity. Just powerful automation—tailored to your environment.

Customizable Workflows: Build Security Processes That Fit

If policies define what happens and when, workflows define how it happens.

With Customizable Workflows, you can configure every step of your SaaS security processes through a no-code, drag-and-drop interface.

Grip includes curated workflows for quick deployment, and now you can fully customize:

• App Onboarding

• Password Rotation

• Identity Offboarding

Each workflow is fully composable—add, remove, or rearrange actions to fit your internal processes. For example, in the default App Onboarding workflow (shown below), you can:

• Edit steps using the pencil icon

• For example, modify step 2, “Update Sanction Status”, to one of five predefined values (New, Under Review, Tolerated, Sanctioned, or Unsanctioned)

• Insert new steps by hovering over an action and clicking the “+” icon, as shown in the third step below.  

Grip also monitors workflow execution in real time, showing what ran and what was skipped—making it easy to troubleshoot and optimize.

While Workflows integrate seamlessly with Policy Center for automated execution, they’re just as powerful on their own. You can:

• Run them manually

• Trigger them programmatically via API

This gives you full flexibility to orchestrate SaaS security—on your terms, in your environment.

Key Benefits of Policy Center and Customizable Workflows

• Boost Efficiency: Automate manual tasks to save time and reduce errors. A medical laboratory customer halved alert triage time by 50% by prioritizing high-risk unmanaged apps.
  

• Stay in Control: Tailor policies and workflows to your business logic. An insurer used Policy Center to auto-prompt employees to justify their adoption of new applications, ensuring visibility and understanding.

• No-Code Simplicity: Set up in minutes—no scripting or third-party tools required.
  

• Strengthen Security: Respond to risk faster with proactive, rule-based actions. A business services provider automatically revoked access to risky apps that exceeded a certain threshold, preventing unauthorized attempts.

• Improve Compliance: Enforce consistent, auditable security practices.

Get Started Today

Already a Grip customer? You can start using Policy Center and Customizable Workflows right now in your environment.

Not a customer yet? Request a demo to see how these new features can level up your SaaS security strategy.

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